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PO Box 232 Mead, Colorado 80542 970.535.6323 (MEAD) "At K2 Communications, We Have Connections" |
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Cable Television Terms of Service Below are the many cable television services available to you from K2 Communications. For more information, you should also review the Programming and Price List. Basic Cable K2 offers you 63 channels of great programming, including your local broadcast networks, a community channel, and a wide range of quality programming including the most popular sports, music, children’s and educational channels. K2 Extended Basic cable does not require a converter box. Our cable programming can be viewed on additional outlets at no additional monthly charge. Premium Movie Service K2 offers 7 channels of premium movie services including HBO, HBO Signature, HBO Family and Showtime Unlimited which consists of Showtime, The Movie Channel, Sundance and FLIX. Enjoy more movies and viewing choices. There is a separate monthly charge for premium channels. How to Use Your Cable Service and Equipment Compatibility Notification Viewing Extended Basic Cable Service on Your Television Extended Basic cable service contains your local channels from our "Lifeline" service tier and a wide array of the most popular broadcast networks. Extended Basic cable can be viewed on any cable ready television or tuned through a VCR. Our cable system utilizes the VHF band of channel frequencies from channel 2 through 72. Your television or VCR owner’s manual will state the VHF channel capability. If your television set or VCR will not tune VHF channels up to and including channel 72, you may need to purchase a standard converter from a local electronics merchant. Blocking of a Specific Cable Service Upon request, the company can entirely block the reception of both the audio and video on a specific channel on which programming is provided. A truck roll charge may apply. Billing and Complaint Procedures Billing Procedures K2 will mail an invoice to you monthly in advance of the service month. It will include an itemization of the amount due for the current billing cycle plus any past due amount. The total of these amounts is the amount due the company. The K2 billing cycle runs from the first day of the month to the last day of that month. Should your service begin on any other day than the first day of the month, you will be charged a daily pro-rated fee for the first month of service. As programmers are paid in advance, disconnection of service at any time during the month other than the last day of the month will not be pro-rated. Payment Due Date Payment is due upon receipt and no later than the 10th day of the service month. Payments not received by the 10th, will be assessed a late fee of $5.00. Payment Options K2 currently accepts personal check or money order made payable to K2 Communications. We also accept credit/debit card payment through PayPal which can be accessed on our website homepage at www.k2cable.com. Returned Check Policy We charge customers $30.00 for each returned check.
Channel Guide * Channel Line-Up * Acceptable Use Policy * Locates * Terms of Service Investment Opportunities * Digital Conversion * Service Area * Planned Expansion |